Vault CPA Inc. (“Vault CPA,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in the course of operating our website and providing accounting, tax, and advisory services. We handle personal information in accordance with applicable Canadian privacy laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), as well as our professional obligations as Chartered Professional Accountants.
We collect personal information in two main contexts:
We use personal information to:
We take the confidentiality of your information seriously and use reasonable safeguards to protect it against unauthorized access, use, or disclosure. Client information is held in secure cloud-based storage protected by passwords, and access is limited to staff who require it to perform their work.
We do not sell your personal information. We may share information in limited circumstances, including:
The third-party platforms we use to deliver our services include cloud accounting and engagement software such as QuickBooks Online and Caseware. These providers are subject to their own privacy and security practices, and we share information with them only as needed to provide our services.
We retain personal information for as long as necessary to provide our services and to meet our legal, regulatory, and professional record-retention obligations. Consistent with professional guidance for Chartered Professional Accountants, we generally retain records and working papers for a minimum of ten years, and certain records — such as financial statements, tax files, and corporate documents — may be retained for longer or permanently.
Under applicable privacy laws, you have the right to request access to the personal information we hold about you and to request corrections to inaccurate or incomplete information. To make such a request, please contact us using the details below. We may need to verify your identity before responding.
Our website loads certain resources, such as web fonts, from third-party providers in order to display correctly. We do not currently use advertising or tracking technologies to profile visitors. If we introduce website analytics or similar tools in the future, we will update this policy to reflect that.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Vault CPA Inc.
601 – 1455 Howe St., Vancouver BC V6Z 1C2
Email: [email protected]
Phone: 604.779.3604
This Privacy Policy is provided for general informational purposes and describes our current practices, which may change over time. It does not constitute legal advice.